I want to thank you all for the work you have put into my company to improve our sales operations. I can only imagine that it was one of the most challenging yet for your company.
As we move forward from here, I am confident your work has steered us in the correct direction… for us from now on, we need to grab the steering wheel away from our sales staff and step on the gas. Dean is well on his way to moving forward.
Thanks again for your help and wish you all nothing but future success.
It was such a pleasure meeting you today at ventureLAB for ‘’The Art of Selling’. I really enjoyed your ‘human’ approach to connecting. I found your workshop very helpful, informative and engaging.
I am growing my brand and will be opening a location for my business soon. I am interested in learning more about your approach to CRM Management. I feel that this may benefit my company as it expands and grows along with the client base.
I was lucky enough to attend your presentation at the 2003 NEPCON show held at the Bayside Expo Center in Boston, MA and I carried away many of your key points from the presentation. More importantly, you confirmed my beliefs and opinions regarding sales cycles and follow up required to close on new opportunities.
We’ve been working with Darren and his team for a couple of years with very good success. Focus has been providing 3 positions: VP Sales, Sales Manager and Sales Engineer. They have definitely increased our sales team’s effectiveness, for example by helping us be more disciplined with booking meetings and sending recaps and reminders to prospects.
Darren is a true B2B sales expert. I highly recommend the work of Darren and his team. His clear instruction and rock solid methodology has improved the performance of our sales team by 15% in Q1 of 2018 compared to Q1 2017 and 30% for Q2 2018 compared to Q2 2017.
Darren, we are very grateful for the professionalism and knowledge you have shared with each of us. The strategies you have taught us are invaluable and could not have been learned and implemented as effectively without your help. Thank you to you and the Focus team for your commitment to our success.
Looking forward to a big year ahead!
As we silently listened to the webinar, Darren solidified the reasons and outcomes of our future lead process. We felt much more positive of our steps once we attended his webinar. We encouraged our upper management to attend a one-hour consultation to have its support as we move forward.
Darren and his team have a clear understanding of how to set up and manage a sales organization. Their processes seem to transcend all industries. They have a particularly good grasp of the CRM tool and are able to modify and adapt this tool to most businesses. We have also begun to use the CRM to manage the Marketing function as well.
They are honest, professional and dedicated to the success of their clients. It is not unusual to see responses to emails at night and weekends. They have also assisted with the development of the compensation plan for our reps and have in a very short time developed strong rapport with everyone they interact with in our company.
Darren took the time to review and discuss Rainbow Concrete’s needs, and establish a reasonable timeline and strategy for our company. Through discussion with our management, Focus came up with a new structure that not only changed our sales system, but also changed the culture in how we view things. In addition to establishing a new roadmap, they continue to make themselves available for support and training for our entire team, as required.
I think the biggest improvement was not allowing the sales people to hide. There was a lot more transparency in what the team was doing – so no more “I have client meetings today”, instead, “I am meeting with this client, for this amount, this is my challenge, this is the key things we need to think about.